What If You Had No Idea?
What If You Had No Idea?
the writer
Feel free to include this article and resource box in any online or offline publication, newsletter, or ezine. Bob Kelly at bobkelly@TNI.net would be grateful for a copy. This document contains 730 words, not counting the guidelines and resource box. The work was created by Robert A. Kelly in 2003.
What If You Had No Idea?
The actions of your most influential external stakeholders impede your progress toward your goals.
Is it probable that you will discover they have locked your company with a hammer lock before it's too late, given that you haven't given them much attention in terms of food and care?
Who needs problems to simmer until they reach this point? With any hope, you'll be able to save the day.
Especially when following a tried-and-true sequence will help you change the minds and actions of your most influential external audiences, which will make your business goals much easier to attain.
First, let's examine the bedrock principle of public relations that allows it all to work:
People behave in predictable ways that can be influenced by their own interpretations of the facts. Achieving the public relations goal requires establishing, altering, or reinforcing that perception by communication with, and influence over, the individuals whose actions have an impact on the organization.
This is how you should implement it now.
To begin, identify the demographics whose actions have the greatest potential to influence your business. Does the target audience's conduct have any bearing on your company? If so, you should add them to your action list. Jot it down if it's a yes.
First on the list should be the intended recipients, so let's give them a once over. Interacting with and questioning members of that audience is essential if you want to gauge their impressions of you. Now we enter the era of monitoring.
If they have any opinion about your company, what is it? Is there an issue with them regarding you? Are pessimistic ideas beginning to seep into the discourse? Is it easy to see misunderstandings, false beliefs, or even rumors?
These numbers may be unnerving, but at least they let you define a public relations objective, so there's that. Dispel that myth, dispel that false assumption, or put an end to that rumor once and for all.
Without a well-thought-out plan, you will not be able to achieve your objective. Fortunately, there are actually just three possible strategies: either establish new perceptions (opinion) when none exists, alter current opinions, or strengthen existing ones.
Creating the message that changes that impression is the next great difficulty. Give it a lot of thought; it needs to make a strong argument. It has to make it very obvious that the offensive perception is not accurate if it wants to convince. Staying true to your create-change-reinforce strategy choices, you instead present the truth in a convincing way.
It is the simplest part of solving the challenge to send that message to your target audience. For reaching out to such individuals, you have access to a plethora of communication strategies. A wide variety of formats are available, including but not limited to: speeches, press releases, open houses, announcement luncheons, articles, emails, interviews (both print and broadcast), and many more.
Have you achieved any results so far? If you want to know for sure, you'll have to repeat your queries to other people in your target audience. Now all you can do is keep an eye out for indications that their views have changed as a result of reading your message and making the necessary modifications.
Using a broader range of communication methods that have a track record of reaching that audience can be worth considering if you're not happy with the shift in perception. You should probably use them more often if you want them to have an effect.
The validity and effect of your message should also be reviewed once more.
If you keep tabs on your most valuable external audiences on a regular basis, you'll notice when certain actions start to hurt your company.
Keeping an eye out for impending actions from your target audience that could damage your organization is possible with a tried-and-true sequence like this for dealing with those repercussions.
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